Welcome to Auto Claims Solutions

ACS provides a complete Crash Repair Management Service to Insurersand National Fleet users.
Our repair network of 30 Crash Repair Centres ensures efficient repair of vehicles to the highest standard, minimising disruption to customers.

• The service ranges from First Notification of Loss at our Dublin based call centre, to our nationwide approved engineering and repairer services.
• Our service is available 24 hours a day, 365 days a year throughout Ireland, Northern Ireland, UK and Europe. This service is provided through our call centre.
• Access to the call centre is available via IVR transfer, Low Call or Freephone numbers.
• Dedicated phone lines and customised customer greetings are available if required.

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Motor Claims Process

ACS operate a computerised database call logging system. This system allows for the electronic logging and processing of information pertaining to motor claims notification. Customer, vehicle, insurance policy and damage details are recorded and processed. The progress of any job can be established at any stage and a complete audit trail is available for each transaction.